Agus app disappeared form Apple Watch

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6 comments

  • David Redman

    Happened to me as well. Went as far as re-pairing my phone as suggested by Apple Support. Nothing

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  • Eduardo Bermudez

    If Azumio doesn’t clarify I’ll get another app and cancel my subscription. I’m pretty certain this has nothing to do with Apple

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  • Eduardo Bermudez

    Finally received an answer from tech support: delete the app, reinstall, restart the phone, restart the watch… and… drum roll… did not work.

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  • David Redman

    That's what the Apple Support suggested including unpairing and re-pairing the watch. Nothing

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  • Eduardo Bermudez

    I downloaded another app (Strava)... Too complicated for my routine, and I couldn't pair the phone app with the watch app either, no matter how many times I tried, so I ended the subscription during the 7-day free trial. I downloaded another yesterday and will try it today. I'm keeping the Argus app on my phone and hope that maybe - maybe, the iOS update fixes this. If not, I'll cancel the Argus subscription. 

     

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  • Eduardo Bermudez

    I received an email from Azumio's customer support. The problem has been solved with a new version of Argus. However, for whatever reason, the heart rate monitor did not connect during my walk yesterday although access to all the Heath app was activated. But after tinkering more when I arrived, it seemed as if it had finally done so. Also, the GPS went wild and did not exactly match the route during the first half-hour. So, I'll check this afternoon. Anyway. the app is on the Watch again. You'd have to erase the old version and reinstall from the App Store.

     

     

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