Support Center

How to Connect Fitness Buddy with your Helix Account.

Last Updated: Apr 17, 2018 05:22PM PDT

If you are experiencing problems connecting your Helix account to your Azumio account, please follow the steps below:

 

(Please note that you must open the link with your mobile device AND have the Mail App set up for these directions to work)

 

1. Open this email on your mobile device.

 

2. If you are using Fitness Buddy, please Click This Link

 

If you are using Argus, please Click This Link

 

If you are using Calorie Mama, please Click This Link

 

3. After opening the link you will see a prompt asking to open Fitness Buddy, Argus, or Calorie Mama.

 

4. When you reach the purchase screen Select Connect to Helix.

 

5. Enter in your Helix Account credentials.

 

4. Once connected you will have access to your order status and your DNA results when they become available.

 

I hope this helps! Please feel free to reach out if you run into any obstacles and we will be happy to help.

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